32 Red Casino Review

From the moment the home page appears, it is clear that 32 Red Casino is not an ordinary online gaming site. First, it is definitely geared toward  United Kingdom players. Second, it has the feel of a hip club, not the flashy nature of a gaming suite. These are just the superficial differences that have helped earn the casino a shelf full of “Best Casino” awards. Delving into the site will prove the casino’s merit as players are treated to a game menu that is not only large, but also diverse and an approach to customer service that is unmatched. 

Games and Software 

32 Red Casino’s charm starts in the heart of the casino - the game room.  With 350 Microgaming titles to choose from, it could take hours for players to even read them all.  The casino has something for every style of player.  For the traditional player, there are 3 dozen styles of blackjack, 8 types of roulette, baccarat, craps, a poker room and more.  For the adventurous player, perhaps they would enjoy a game of strip Russian roulette (Strip or Die) or how about betting on a virtual horse race at Trafalgar Park or boxing their way to big winnings (Seconds Out).  Whatever game players choose, the experience is top of the line and presented with high quality sound and graphics. 

Sign-up and Registration 

New players to the website will need to choose the instant or download version of the casino.  For those using the downloaded version, the file is rather large at almost 6MB.  These players have the option to follow the download online or request an installation CD by mail.  Once the casino is installed (or players enter the instant play casino), sign-up is simple with just some forms to fill out.  Players can then upload funds to their new account and get started. 

Depositing Options 

32Red's cashier processes a variety of options for deposits and withdrawals. Barclaycard Merchant Services handles credit and debit processing for Solo, Maestro, Visa and MasterCard.  So, players can be confident their transaction is handled safely.  Players may also deposit using Eco Card, NETeller, UKash, Moneybookers, and wire transfers.  All withdrawal requests are processed within 24 hours.  However, funds may not be available in players accounts for 3 to 4 days due to bank processing time. 

Customer Support 

The in-house customer support team is available 24 hours a day, 365 days a year and is accessible in multiple ways.  The easiest options is the instant chat service.  Players just click the instant chat button and they are connected to a live support agent.  Skype is also available for users comfortable with that system.  Traditional routes are also present.  The site has several toll free phone numbers, email options and a traditional mail address available.  Players report response times of 15 minutes or less to emails and short wait times using the telephone service. 

Conclusion